Terms & Conditions

We believe in creating meaningful experiences that inspire and connect. Let us help you 

1. SMS Consent Communication:

The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

1. Types of SMS Communications:

If you have consented to receive text messages from Emerald Document Services, you may receive messages related to the following:

• Customer care: We notify our clients by sending our calendar for appointments.
• Follow-up messages
• Account notifications: We use SMS together with our CRM system as a means to communicate with our customers.

Example: "Hello John, your document is ready to be picked up, here is a link to our calendar, please choose a time that works best for you. https://calendly.com/elopez-24/15min
Reply STOP to opt-out of SMS messaging."

1. Message Frequency:
   Message frequency may vary depending on the type of communication. For example, you may receive up to [2] SMS messages per week related to your [Follow-up messages/Customer care: We notify our clients by sending our calendar for appointments, etc.].

Example: "Message frequency may vary. You may receive up to 2 SMS messages per week regarding your Follow-up messages or Customer care: We notify our clients by sending our calendar for appointments."

1. Potential Fees for SMS Messaging: 

Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

1. Opt-In Method:

You may opt in to receive SMS messages from Emerald Document Services in the following ways 

• Verbally, during a conversation

1. Opt-Out Method:

You can opt out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.

1.  Help:

If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at www.santostax.com

• Additional Options:
• If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.

1. Standard Messaging Disclosures:

• Message and data rates may apply.
• You can opt out at any time by texting "STOP."
• For assistance, text "HELP" or visit our [Privacy Policy] and
•  [Terms and Conditions] pages.
• Message frequency may vary bring your vision to life.